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Computer Loan Info
Compass Charter Schools (CCS) provides computers for loan to families currently enrolled in Compass Charter Schools Online Program.(Options Scholars please reach out to your Educational Facilitator.)
Please fill out the forms below and email them to computers@compasscharters.org or Fax (805)590-7077.
For safety of our equipment we prefer to ship to a business address. When filling out the form please provide a business address if you have one. If you do not have a business address, we will ship to a FedEx location closest to the address you provide on the form. You will need to pick up the package from that location. You will receive an email from FedEx with tracking information so you can track the shipments departure and arrival. You will have 5 days to pick up the package before it is returned. Returned packages will be shipped to the next scholar and you will have to reapply for a loaner computer.
Computer Loan Form
Computer Loan Form – Spanish
COMPUTER RETURN
If you wish to return a computer to Compass Please fill out the form below and send it with the computer to the following address.
Please note: All non-returning scholars must return their computer at the end of the year, or within 10 days of withdrawing. Failure to return the computer/equipment will result in a charge of the value of the computer and/or your file will be referred to our attorney for possible legal action.
Attn: Ed Tech 101
3222 Corte Malpaso STE 206
Camarillo, CA 93012
Computer Return Form
Computer Return Form – Spanish
*please note parent or guardian is responsible for return shipping costs
Technical Support
We will be using ZoHo Helpdesk! All staff and scholars with IT-related questions and issues will need to submit a ticket through this new system.
The Helpdesk uses an online fillable form, and once submitted, notifies the IT Department of the ticket. This enables our team to respond to items quickly, track tickets, and pinpoint common issues that are being submitted. Once the ticket has been submitted, the sender will receive a confirmation email, including notifications as actions are taken to resolve reported issues. Once the issue is resolved, the sender will receive notification that the ticket has been closed.
We will no longer use the support@compasscharters.org account (though will monitor over the next few weeks as we adjust to this new process).
Click Here to submit a ticket to our HelpDesk.