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Records/Transcripts

Records Department

Records & Transcripts

Update your contact information, request student records, or request an official transcript from the Compass Records Department.

Update Contact Info

Use this form to update your phone number, email, mailing address, or other contact details.

Request Scholar Records or Transcripts

Use this form to update your phone number, email, mailing address, or other contact details.
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Before You Submit

  • Records requests may take up to 5 business days.
  • Transcript requests may take up to 10 business days.
  • Outstanding balances must be cleared before release.
  • Additional verification may be required.
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Need Help?

Our Records Department is happy to assist you.

Phone: (855) 937-4227

Business Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
Closed daily from 12:00–1:00 p.m.

Email the Records Department

Records & Transcripts FAQ

  • Use the online request form above.

  • Depending on eligibility and availability, requests may include:

    • Transcripts (High School Only)
    • Report Cards (TK-8th)
    • Enrollment Verification
    • Attendance Verification
    • Health/Immunization Records
    • State Test Scores 
    • Birth Certificate
    • Special Education Records
    • Behavioral Records

    Some records may require identity verification, parent/guardian authorization, or additional processing time.

  • Authorized third parties may need written permission or verification.

  • Outstanding debts or missing authorization may delay release.

  • Delivery method depends on request type and eligibility but can include email and U.S mail.

Need Something Else?

Visit our Firebird Families Portal or contact support.